Business Portal Step-by-Step Guide

Business Portal Step-by-Step Guide

Step 1: Fill Out Our Business Account Application Form

Please fill out all the fields on the form with the most updated information about your company.

Please make sure to spell your company name as accurately as possible as this will be used for accounting purposes.

The billing and shipping address entered on the form will be saved on your account and will be used as the default address for all future orders placed.

* Should you wish to update any information on your addresses in the future, please scroll down for more instructions on how to do so.

The email address entered on the form, will be your username for the portal.

The password you entered on the form, will be your password for the portal.

* For businesses with more than one location please submit a form for each location. If you have created an account for home-use previously with your business email address, please contact us to convert your account to a business account.

Step 2 : Account Activation

Hang tight! Your account has been successfully created. However, you will not be able to shop just yet. Our customer service team must review all the information you have provided and then activate your account. You will receive an email within 1 business day once your account has been activated which will enable you to shop right away.

Wholesale Portal Features

Add to Cart Functionality

Once you login into your new business account profile, you will be able to shop all your favorite products now with just a click of a button. We’ve also added your favorite items to the website such as:

  • Smartfruit Purée Cases – Mixed Flavor Case, Same Flavor Case
  • Smartfruit Refresher Cases – Mixed Flavor Case, Same Flavor Case
  • Smartfruit Equipment – SmartStart Kit, Pump Kit, Acrylic Stands
  • Smartfruit POS Material – Menu Boards, Flavor Posters, Flavor Cards, Branded Posters

Updating Your Billing/Shipping Addresses

You will now be able to access all your saved addresses through your business account profile. Once you login, under the “My Account” section, you will see the sub menu option named “Addresses”. After you click the option you will be able to edit and update both your saved billing address and shipping address.

Updating Your Preferred Payment Method

You will now be able to access all your preferred payment methods through your business account profile. Once you login, under the “My Account” section, you will see the sub menu option named “Payment methods”. After you click the option you will be able to add, revise or delete any of your previously entered payment methods.

* If you have not placed any orders yet, you will not see any saved payment methods. You will required to enter a payment method on your first purchase at checkout.

Retrieve A Copy of Your Order Invoices

You will now be able to access all your order records through your business account profile. Once you login, under the “My Account” section, you will see the sub menu option named “Orders”. After you click that option you will see an entire overview of all your previously placed orders by Order #, Date Placed, Status, Total Amount, and the ability to view each individual one. If you would like you can print that page for your record keeping.

Receive Order Status Updates – With Tracking Info

We’ve now enabled the functionality to receive order status updates via email. After placing your orders, you will receive a order confirmation email and now you will also receive an order completed email with tracking number. You will be able to track your package directly from the email as well.